Claim Handling
Click Here for the Claim Form
Your claim will be handled appropriately anywhere in the world by following these claims procedures;
1) REFER TO YOUR COVER SCHEDULE AND INVOICE
Firstly you should refer to your Cover Schedule/ Invoice that will provide all your relevant policy details
2) COMPLETE A CLAIM FORM
Be fully aware of the information required by the claim form which you can obtain here
3) LOCATE YOUR NEAREST ADVISER
Please click here to contact the nearest Loss Adjuster to the location where your goods are at the time of loss
HANDY HINT:-
As we have some 300 surveyors worldwide, you may wish to save yourself some time by doing a ‘Find’ search, otherwise the list is in Country & Alphabetical order
4) CONTACT Allianz Australia Insurance Limited CLAIMS OFFICER
Refer to the Contact information that follows and inform your Loss Adjuster to do the same
Please click here to refer to our Contact Us page
5) SUBMIT CLAIM FORM AND RELEVANT DETAILS
Following your reported loss to the Loss adjuster we would appreciate your patience whilst they collate the information from the various parties that include shipping agents, brokers, airlines and the like before they report back to Allianz Australia Insurance Limited for there consideration.